Responsible Gaming
Gaming Should Be Entertainment
At queens-pfd.ca, we believe that online gaming should be an enjoyable form of entertainment only. Gambling should never be viewed as a way to earn money, pay bills, or solve financial problems. Please gamble responsibly and only with money you can afford to lose.
Age Verification
Online gambling in Canada is restricted to individuals who are 18 years of age or older (or the legal age of majority in your province). By accessing queens-pfd.ca, you confirm that you meet this requirement and comply with all applicable federal and provincial gaming laws.
We take age verification seriously. If you are under the legal gambling age, please do not create an account or place wagers on our platform.
Warning Signs of Problem Gambling
Recognizing problematic gambling behavior early is essential. Please review the following warning signs:
- Spending more time or money on gambling than intended
- Chasing losses by gambling more to recover money lost
- Hiding gambling activity or lying about the amount wagered
- Neglecting family, work, school, or other responsibilities due to gambling
- Borrowing money to gamble or gambling with money needed for essentials
- Feeling irritable or anxious when trying to reduce or stop gambling
- Using gambling to escape problems or cope with negative emotions
- Failed attempts to control, cut back, or stop gambling
- Jeopardizing relationships, employment, or educational opportunities
If you recognize any of these signs in yourself or someone else, please reach out for support immediately.
Self-Help Tools & Responsible Gaming Features
queens-pfd.ca provides several tools to help you maintain control of your gaming activity:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Control the maximum amount you are willing to lose during a gaming session or time period
- Reality Checks: Receive periodic reminders during gaming sessions to reflect on your activity and time spent
- Session Time Limits: Set automatic session timeouts to prevent extended gambling
- Self-Exclusion: Temporarily or permanently exclude yourself from your account and all related gaming services
To access these tools, log into your account or contact our customer support team. We encourage you to use these features as part of your responsible gaming strategy.
Support Organizations & Resources
If you are struggling with problem gambling, professional help is available. The following organizations provide free, confidential support:
Canada
- Responsible Gambling Council – www.responsiblegambling.org
- Gamblers Anonymous Canada – Free peer support meetings across Canada
- Problem Gambling Institute of Ontario – Specialized treatment and research
International Resources
- National Council on Problem Gambling (USA) – www.ncpgambling.org – Call 1-800-522-4700
- GamCare (United Kingdom) – www.gamcare.org.uk – Free counseling and support
- GamStop (United Kingdom) – www.gamstop.co.uk – National self-exclusion scheme
- Gambling Help Online (Australia) – www.gamblinghelponline.org.au
All of these organizations offer confidential assistance at no cost. Reaching out is a sign of strength, not weakness.
Take Action Today
If you believe you have a problem with gambling, please seek help immediately. There is no shame in reaching out for support. Trained counselors and support groups are ready to assist you.
Contact the Responsible Gambling Council at www.responsiblegambling.org or speak with a healthcare provider in your province for treatment options and referrals.
Remember: gambling should be fun and entertaining. If it stops being enjoyable or begins to negatively impact your life, it's time to get help.
This information is provided for harm reduction purposes. queens-pfd.ca is committed to promoting responsible gaming and complies with all applicable Canadian federal and provincial gaming regulations.